1. Introduction

Welcome to StareandRepair ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stareandrepair.com and use our PS5 repair services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

• Register for our repair service
• Submit your PS5 for repair
• Contact us for support
• Sign up for our newsletter
• Complete customer surveys

This information may include:

• Name and contact information
• Shipping address
• Payment information
• Device information (PS5 serial number, purchase date)
• Repair history and service requests

3. How We Use Your Information

We use your information to:

• Process and fulfill your repair orders
• Communicate about your repair status
• Send shipping updates and tracking information
• Process payments
• Improve our services
• Send marketing communications (with your consent)
• Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely in the UK and we comply with GDPR requirements.

5. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request transfer of your data
• Withdraw consent at any time

6. Contact Us

For any questions about this Privacy Policy or our data practices, please contact us at: